Japanese train company apologises for 'inexcusable' 25-second early departure - Daily Mail

Japanese train company apologises for 'inexcusable' 25-second early departure
West Japan Railways have apologised for the ‘great inconvenience’
Their 7.12am train at Notogawa Station, in Shiga, mistakenly pulled away early
The conductor wrongly thought he was supposed to leave at 7.11am
By Jessica Green For Mailonline

PUBLISHED: 04:50 AEST, 15 May 2018 | UPDATED: 05:30 AEST, 15 May 2018

One company in Japan has felt the need to apologise after its service left ahead of schedule - by 25 seconds.

West Japan Railways have apologised for the ‘great inconvenience’ after one of their trains at Notogawa Station, in Shiga, mistakenly pulled away from the platform at 7.11.35am on Friday.

The conductor of the 7.12am train to Nishi Akashi Station in Hyogo Prefecture wrongly thought he was supposed to leave at 7.11am and closed the doors at that time.

West Japan Railways have apologised for the ¿great inconvenience¿ after one of their trains left early +2
West Japan Railways have apologised for the ‘great inconvenience’ after one of their trains left early

He quickly realised his mistake, however after looking across the platform and seeing it empty he decided to leave early rather than reopen the doors and depart later than expected.

Yet apparently there were passengers on the platform who had been hoping to board the 12-carriage train.

The next train leaving from Notogawa station (pictured) to Nishi Akashi was at 7.19am and arrived only six minutes after the earlier train +2
The next train leaving from Notogawa station (pictured) to Nishi Akashi was at 7.19am and arrived only six minutes after the earlier train

One of the people left behind then reported the situation to a station attendant who passed this information onto JR West headquarters who issued the official apology, reported Sora News24.

JR West said: ‘The great inconvenience we placed upon our customers was truly inexcusable.

‘We will be thoroughly evaluating our conduct and striving to keep such an incident from occurring again’.

The next train leaving from Notogawa to Nishi Akashi was at 7.19am and arrived only six minutes after the earlier train.


Read more: http://www.dailymail.co.uk/news/article-5728027/Japanese-train-company-apologises-inexcusable-25-second-early-departure.html#ixzz5FYtsO2xO
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